FAQs
What is the procedure for placing my order?
Select the desired manual and place it in your cart. Proceed to checkout by entering your information, selecting an appropriate payment method, and completing the purchase for the item.
Which payment methods are accepted?
We accept the following payment methods: Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, PayPal, and Zip.
Is the payment method reliable and secure?
Our payment system guarantees complete security. We do not retain any of your information
How do I receive my order?
Upon completing your payment, you will promptly receive a download link sent to the email address you provided during the checkout process. Kindly ensure that your email address is accurate.
How long will it take for my order to arrive?
You’ll get your download link right away once you complete the payment.
How do I track my order?
You can check on your order whenever you want. Just head over to the "Order History" section on the website. Use your order number along with your phone number or email to see the details.
How many times can I download my file?
You are allowed to download the manual a maximum of five times.
What should I do if I lose my file?
You may reach out to us by providing your order number and the email address used for your purchase. We will confirm your transaction and manually send you the download link.
Is the downloaded file safe?
All files are secured by Norton protection.
What should I do if I am uncertain whether the manual is compatible with my model?
If you have any doubts regarding compatibility, please reach out to us through live chat or contact us prior to completing your purchase.
What is price beat guarantee?
If you discover the same manual available at a lower price, we will not only match it but also provide an additional 10% discount.
What should I do if the manual I am looking for is not available in your store?
We kindly request that you reach out to us with details regarding your vehicle's make, model, and year, or any specific requirements you may have. We will assist you in locating the information you need.
What options do I have if I am unhappy with my purchase?
It is advisable to thoroughly review the complete description prior to making a purchase. Should you have any uncertainties, please reach out to us before proceeding with your transaction. In the event that the manual does not match the description provided, we will issue a full refund.
How may I reach you for support?
For assistance, kindly reach out to us through live chat or by contacting us directly.