Returns are permitted within 7 days of the purchase date.
If it has been more than 7 days since your purchase, we regret to inform you that we are unable to provide a refund or exchange.
To qualify for a return, you are required to provide an explanation for your reason.
Please provide us with a screenshot that serves as proof of purchase.
The refund will be granted only if the item does not match the description.
Upon approval, your refund will be processed, and a credit will be automatically issued to your credit card or original payment method within seven days.
If you have not yet received your refund, please start by verifying the payment method you used to buy the item.
Next, reach out to your payment provider, as it may take a while for your refund to be processed and officially credited.
For any concerns, please reach out to us at suport@1stopmanual.com.
Exchange for an item:
We will only replace items if they are incorrect. If you wish to initiate an exchange, please contact us via email at suport@1stopmanual.com.
